Policies

SHipping & Delivery Policy

Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes.

Shipping and Handling Costs:

Shipping and handling costs are calculated at time of checkout, when necessary.

Refund Policy

We offer 30-day Money Back Guarantee on almost every physical product we offer. Please call customer service at 781-871-7887.

All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

There is no refund for spa services or gift cards/certificates.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. As a customer, you may receive periodic emails from us about specials.

BOOK.

Use our convenient online bookings system to book your appointment whenever it works for YOU!

Please note some services require phone bookings so we can better serve you.

BOOK ONLINE

VISIT.

We're open 6 days-a-week.

Mondays, Tuesdays & Fridays
9:30am - 5:00pm

Wednesdays & Thursdays
9:30am - 8:00pm

Saturdays
9:00am - 4:00pm

COPYRIGHT © 2018 · THE FACE PLACE & SPA