FAQ's

How do you select your caregivers?
All of our caregivers are thoroughly interviewed and their references and past employees are reviewed. We do a criminal background check as well as a motor vehicle check and social security check. Each caregiver is insured and bonded.

Can I have input in picking a caregiver for my loved one; and can I meet them in advance?
Yes, we try to match up the caregiver whose personality would be suitable for the client. An example would be talkative, quiet, outgoing, old, young, etc. Yes, it is essential that you meet the caregiver prior to starting the care.

Are your services available in nursing homes or other facilities?
Yes, it is becoming more popular to have our services in assisted living facilities as well as nursing homes to keep your loved ones company, and to make sure that the family's questions and concerns are being answered at these facilities. (We act as the eyes and ears of the family.

What happens if a caregiver does not make it to work due to sickness, etc.?
We are immediately on the phone calling people for a substitute. We will get a substitute there as soon as possible. We are usually successful since we have caregivers who are designated as substitutes. How do you get paid? Companions Plus bills the client or the client's family every two weeks since we pay our caregivers every two weeks. We also pay all the workers compensation, insurances, social security, payroll taxes, etc.

What are your rates and minimum hours of service?
We will work anywhere from 3 hours a day to 24 hours a day. The minimum is 3 hours a day for 2 days a week. We will make exceptions and it is essential that you call for details.

Why should I use Companions Plus instead of someone in the newspapers?
There are many reasons. First of all, in this crazy world we live in, it would not be wise to just let anyone in your home, unless background checks have been done and proper insurance is in place. Besides having a "peace of mind" with Companions Plus, all our employees are trained, bonded, and insured. There is managed supervision for quality control, as well as for substitutions, etc.

Is Companions Plus a house cleaning service or maid service?
No, however, just as you would for your loved one, we will make beds, make meals, do dishes, vacuum the floor, and do other house keeping duties. But, we would also like to do social interaction, just as you would with your loved ones.